Returns & Exchanges

At ADRIAN KSA, we strive to ensure you are completely satisfied with your fashion choices, offering a seamless 14-day return and exchange window for all eligible items. All returned products must be in their original condition, unworn, and with all designer tags still attached.

Return Process

• 1.
  Initiate Your Request

  Log in to your ADRIAN account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Secure Packaging

  Place the items in their original packaging, ensuring all tags and invoices are included to prevent any processing delays.

• 3.
  Schedule a Pickup

  Choose a convenient time for our courier partner to collect the package from your doorstep anywhere within the Kingdom of Saudi Arabia.

• 4.
  Quality Check and Refund

  Once our team inspects the returned items, your refund will be processed to the original payment method or issued as store credit within 7-10 business days.